Shipping & Delivery Policy

Last Updated: 08/03/2025

At Elecron India, we are committed to delivering quality water purifiers and services across India. Please read our Shipping & Delivery Policy to understand how we process and deliver your orders.

1. Shipping Locations 📍

We currently ship across India, including metro cities, towns, and rural areas. International shipping is not available at this time.

2. Shipping Charges 💰

• Free Shipping: Available on all prepaid orders.
• Cash on Delivery (COD): A small convenience fee may apply for COD orders.

3. Estimated Delivery Time ⏳

For metro Cities, the order will be delivered within 3-5 business days

For other cities & towns, the order will be delivered within 5-7 business days

For remote location , the order will be delivered within 7-10 business days

• Delays may occur due to unforeseen circumstances such as weather, strikes, or logistics issues.

4. Shipping Partners & Tracking 📦

We partner with reliable courier services for fast and secure delivery. Once your order is shipped, you will receive a tracking number via email/SMS to monitor your shipment.

5. Failed Deliveries & Reattempts 🚚

• If the courier is unable to deliver, they will attempt delivery twice before returning the order.
• If an order is returned due to an incorrect address or unavailability, re-shipping charges may apply.

6. Damaged or Missing Items ❌

If you receive a damaged, defective, or missing item, please contact us within 48 hours of delivery with:
✅ Order details
✅ Product images
✅ Unboxing video (if possible)

We will arrange for a replacement or refund as per our Return & Refund Policy.

7. Contact Us

For shipping-related inquiries, please contact:

📍 Address: 22, Near Shivani Hotel, Pal Colony, Jhansi, Uttar Pradesh 284003
📞 Phone: +91 9140882560
📧 Email: support@elecronindia.com